NAVGAR SUB-PROCESSORS
Last Updated: 18 June 2025
Navgar engages a select group of trusted third-party service providers—known as sub-processors—to help us deliver, maintain, and improve our platform. These sub-processors may process limited personal data on our behalf as part of providing their services.
The table below outlines each sub-processor's name, a description of the services they provide, and the location where processing occurs. We regularly assess our sub-processors to ensure they meet our security, privacy, and compliance standards. This list is reviewed and updated as needed to reflect any changes in our operational or legal obligations.
If you have any questions or concerns about how your data is handled, please don’t hesitate to contact us.
| SUBPROCESSOR NAME | DESCRIPTION | LOCATION OF PROCESSING |
|---|---|---|
| AWS | Purpose: Provides cloud infrastructure for hosting, data storage, and application services. Function: Used to securely store data, run backend systems, and deliver reliable performance at scale. Privacy: Data is encrypted in transit and at rest, with strict access controls in place. |
410 Terry Ave N, Seattle 98109, WA US |
| INTERCOM | Purpose: Used for customer support, user engagement, and lead generation. Function: Provides live chat, automated messaging, and help desk tools to assist users and communicate product updates. Privacy: Handles contact and usage data in line with our privacy practices. |
55 2nd Street, 4th Floor, San Francisco, CA 94105 US |
| LOG ROCKET | Purpose: Used to diagnose and resolve user experience issues by replaying user sessions. Function: Captures in-app interactions using browser APIs (like MutationObserver) to generate visual replays that help identify bugs and understand behavior. Privacy: Data is handled securely and sensitive information is excluded or masked where appropriate. |
87 Summer St HQ Boston, MA 02110 US |
| OPENAI | Purpose: Supports user-initiated content generation and product improvement via anonymized analytics. Function: Processes user inputs to generate responses and provide usage insights. No data is used for independent purposes or shared beyond these functions. Privacy: Customer data is processed solely to fulfill user requests and is handled securely and anonymously. |
87 Summer St HQ Boston, MA 02110 US |
| RETOOL | Purpose: Used for internal analytics on user, account, and client portfolio health. Function: Enables custom dashboards and queries to monitor usage patterns and support business insights. Privacy: Access is restricted and data is used solely for operational analysis within our platform. |
1550 Bryant Street, San Francisco, CA 94102 US |