Get your team running efficiently, so you can focus on your real business objectives.
Navgar is your company’s Operational Control and Coordination Center and your individual contributors dream.
Efficient and effective Operations require Five Pillars:
Communication, Structure, Repeatability, Visibility and Accountability.
SOPs often fail when they're sidelined, gathering dust in binders, rarely updated or used, making them unactionable. True repeatability—achieving consistent outcomes with minimal effort—requires SOPs to be an integral part of the operational toolkit, leveraging all pillars for success. Using an SOP in Navgar is as simple as a click. It auto-generates a chat channel for the flow, adds relevant participants, and assigns tasks in order, ensuring consistent results repeatedly.
Management and improvement depend on comprehensive visibility, from overarching views to specific details. This includes insight into team performance, individual SOP activities, and clear individual responsibilities. Traditional methods result in ad-hoc visibility, often requiring analysts or extensive searches, making it non-actionable. Navgar's deep integration ensures quick access to project statuses, business flows, task assignments, and related conversations, enhancing actionable visibility.
Effective accountability hinges on clear structure and visibility, ensuring individuals know their tasks and timelines, and facilitating retrospective analyses. Auditability, knowing who did what and the outcomes, is crucial. When operations are scattered across multiple tools, piecing together and learning from actions becomes challenging. Navgar consolidates operations, recording all activities for easy review by auditors and business owners, fostering learning and improvement.
Communication
Despite the plethora of available communication tools, many companies struggle with operational chaos due to relying on communication and missing the other pillars. Navgar's self-curating chat system ensures communication is a vital, but not the sole, component of operations.
Structure
Standard Operating Procedures (SOPs), outline the step-by-step approach to achieve goals. Some companies believe that fast communication can replace SOPs. Profesional Sport Teams or Military units prove that communication is not enough, you need a gameplan. Navgar’s Flow builder enables easy creation of SOPs which immediately are operational and will act as the teams guide. Navgar’s Project Manager ensures everyone is on the same page.
Repeatability
Visibility
Accountability
Navgar in Action; a day with
Sarah McAllister
Head of Operations at godo.buzz
7:45 amMorning Check-In
Group Chat directly in navgar“Good Morning to everyone, any issues?”
“Good Morning, all good on my side”
“Production run for Boxing Elements has stopped you may want to look into it”
“Will check it in a moment, thanks for the heads up.”
“All good here!”
7:50 amChecking Into Production
Checking in navgar overall health of production runs, % Completed, Delays, …
Checking "boxing elements", realizing it is a payment problem and solving it in the chat dedicated to this process instance“@Isabella - We have “Boxing Elements” Production Stopped due to a payment isssue, can you give me an update”
“We have had an issue with the bank. Should be solved today”
Unlike other Tools Navgar Provides a Holistic Integrated Solution
Task Manager
Navgar's Task Manager ensures users see and prioritize tasks, preventing oversights. Tasks, whether self-assigned, by others, from SOPs or projects, appear in the user's inbox. Users can schedule tasks for "Today," "Upcoming," or "Someday," with "Upcoming" organizing tasks like a calendar. Features include due dates, reassignment options, user-defined tags, project association, and snooze functionality for tags to manage follow-ups. Each task includes a dedicated communication channel, with the option to add participants as needed. Powerful filters help users focus on the most critical tasks.
Business Flow (SOP) Manager
AI-powered Business Flow Creation enables quick and easy structuring of operations without coding. Flows are immediately operational upon creation: launching a flow informs participants, creates a chat channel, and orchestrates tasks, facilitating seamless communication and progress sharing. Flows can be scheduled to automate repetitive tasks. The Flow Manager provides insights into each flow's progress, highlighting delays, comments needing attention, and bottlenecks.
Project Manager
Projects streamline task aggregation towards a shared goal, offering Private, Shared, or Public settings. All project participants can view tasks, regardless of ownership, and engage in chats, making them an ideal solution for coordinating groups to achieve objectives.
Chat System
Navgar's messaging system, similar to common platforms, supports both one-on-one and group chats. What sets it apart is its auto-curating chat channels for tasks and flows: each task generates a channel, automatically including its creator and owner, with the option to add more participants as needed. For flows, all involved are added to a new instance based channel, facilitating communication, serving as a comprehensive record of progress and ultimately speeding up execution. This auto-curation reduces cross process and task noise tremendously. Embedded AI in each channel aids in task progression, and voice memos are auto-transcribed regardless of language. Additionally, any chat message can be converted into a task, ensuring actionable follow-through on discussions.
Why is this important?
Lack of clear processes and organization is one of the top 10 employee pain points
67% of employees say their company’s broken processes prevent them from maximizing their potential.
77% of employees say automating routine tasks would greatly improve their productivity.
Less productive teams grapple with information silos and switching between disconnected apps.
70% of employees say that fewer meetings and emails would improve their productivity.
Broken processes lead to the “blame game”.
Why is it so hard to build and manage a bridge that allows us to turn best practices into daily practices? - Because it requires a fully integrated toolkit to be effective
Going from Knowledge …
Codification: Put your SOPs in one place where everyone has access to them. Avoid the dangers of “Tribal knowledge” and “It is in my head”
Education: Ensure everyone knows that SOPs exist and are trained for them
Awareness: Ensure your teams know what is happening - independent of their department. Individuals know what to do and when.
Communication: Just the right team with no cross process noise.
Handshakes: Powerful handovers between each step so the how and the results of each step are easily accessible
Iteration: Continuous improvement is easily incorporated into the Codifcation and made immediately available to all other sections.
… to Action +
Powerful Analysis and Auditing capabilities drive Improvement and Accountability
